"Linking what you learn with day-to-day practice"


Developed to support clinicians, commissioners and providers, managers, health professionals and researchers our Training Programme provides an extensive range of training including, courses in Discovery Interviews, Evaluation/Research Design, Healthcare Research Methodology, Patient Reported Outcome Measures (PROMs), Patient experienceQuestionnaire design, Critical Appraisal Skills and Data Analysis.

All our courses are taught by experienced training consultants in a hands-on and relaxed environment and are accompanied by comprehensive course notes and materials.

Our workshops are held at a venue and time convenient for your organisation and includes:

  • A full day workshop delivered by our experienced trainer
  • An interactive workshop including Q&A and other retention-enhancing exercises
  • The presentations, bibliography of further reading and examples of the tools and techniques used in the workshop.

Valuing the Patient's Story

More and more researchers are realising the power of the story, and they are learning how to use it to their advantage in their deliverables. A deliverable that follows the tenants of storytelling tends to be much more engaging for stakeholders and gives them a clearer idea of how to implement findings in the broader organisation.

Here at DHP Research we've developed a unique training session - Valuing Stories – aimed at supporting you to overcome the difficulties faced when presenting testimony and feedback from the public to large organisations and key stakeholders by you gaining   a better understanding of presenting  people’s stories, especially when used side by side with numeric data.

This one-day training workshop has been designed to help researchers, through the use of compelling and inspiring narratives, to access and present research findings to effectively influence decision making.


  • What does storytelling have to do with research?
  • Establishing the core message
  • The 5 stages of developing a story
  • Aligning the key messages with client priorities and audience needs
  • Identifying key evidence to validate your findings - the holistic approach
  • Visual Content: The key to effective storytelling
  • Presenting a clear case for next steps

The workshop combines presentations and practical sessions

Participant outcomes

  • Define your communication purpose and outcome
  • Tailor your communications to meet key audience expectations
  • Apply story telling techniques to enhance your clients’ decision making

Delegates receive their own training pack comprising access to the presentation, bibliography of further reading and examples of the tools and techniques used in the workshop.

We can deliver this workshop at a time and location convenient for you and your team. Please click below to register your interest.

To book Tel: 01367615052 or email: info@dhpresearch.com

Improving your Qualitative Research Techniques in Health and Social Research - Conducting Focus Groups
and In-depth Interviews

Qualitative research methods are now a major methodology used in healthcare research. This one-day workshop has been designed to provide both inexperienced participants as well as those who want expand their knowledge of the most common qualitative research methodologies.

Who should attend?

Health researchers involved in collecting qualitative data and who want to gain a deeper insight into the techniques, the do’s and don’ts in planning and conducting one-to-one interviews and focus groups. 

Key learning outcomes

Through a combination of presentations and practical sessions participants will learn the appropriate use of different ways of collecting verbal data, the design of materials for one-to-one interviews and focus groups, the do’s and don’ts when conducting one-to-one interviews and focus groups, maximising the quality of data collected. 


The Role of focus groups and In-depth Interviews in Health and Social Research

  • How does patient focus group and interview research relate to the evidence culture?
  • Understanding the different type of information focus groups and in-depth provide

Practical Session 1: Guided group exercise to establish the measurement strategy using a case study

Planning the Data Collection

  • Developing the topic guide
  • How and which  participants to invite
  • Planning for the recording, handling and analysis of the verbal data
  • Ethics, gaining consent and ensuring confidentiality

Practical session 2: Guided group exercise to develop a brief  interview topic guide using a case study

Developing interviewing skills – How to get the best out of an in-depth interview?

  • How to get the interview started
  • Dealing sensitively with personal and embarrassing issues?
  • Honing your listening skills
  • Looking for non-verbal cues
  • Being part of the social dynamic
  • How to probe effectively

Practical session 3: Guided small group work carrying out an in-depth interview and small group feedback  

Designing a focus group

  • When to use a focus group
  • Choosing the appropriate group size
  • Developing stimulus material
  • Developing the topic guide

Understanding the role of the facilitator

  • Getting participants talking
  • Making use of and managing group dynamics
  • Managing the “know it all”
  • Using stimulus material effectively

How to Recruit participants

  • Different recruitment strategies
  • How to invite
  • Screening
  • Incentives

To book Tel: 01367615052 or email: info@dhpresearch.com

How to Design Your Health Survey Questionnaire

This one day workshop is designed to help participants produce effective patient experience and health survey questionnaires that will give reliable and valid information about the behaviours, attitudes, choices and experiences of respondents.

Who should attend?

This course is aimed at novice and intermediate experienced participants who need to design health survey questionnaires as part of their work and who wish to have a better understanding of best practice.

Key learning outcomes

Through a combination of presentations and practical sessions this 1 day course will equip participants with a thorough understanding of the key principles of questionnaire design and the qualities of a good questionnaire including question wording, avoiding bias, choosing the appropriate rating scale, layout and field testing.

Programme outline 

Specifying the survey aims
  • Establishing the key objectives of the study
  • Defining the target population
Key stages in questionnaire design
  • Reviewing the literature
  • Involving key stakeholders
  • Defining the Information required
    - Types of Data
    - Types of Analysis
  • Developing a decision tree
  • Developing the structur
Choosing the right question type (1)
  • Closed Questions
    - Single and Multiple Response
    - Don't Know responses
  • Open Questions
  • Ranking Questions
  • Grids and Compound Grids
Choosing the right question type (2)
Rating Scales
  • Number of Points
  • Balanced or unbalanced
  • Don't Know Responses
  • Types of Rating Scale
How to right a good question
  • Qualities of a good question
  • Avoiding Ambiguity
  • Avoiding bias
  • Use of Language
General principles of questionnaire design (paper and web-based)
  • Sequencing
  • Formatting
  • Routing/tailored sequencing

To book Tel: 01367615052 or email: info@dhpresearch.com

Cognitive Interviewing for Evaluating Measurement Equivalence of Electronically Migrated PRO Instruments: A One day Workshop

Faithful migration from paper to ePRO and across different electronic platforms is essential to avoid measurement error which can be introduced into the trial design by different PRO data collection modes. Through presentations and practical sessions the primary focus of this workshop is on how to effectively develop verbal probes and conduct verbal probing in evaluating measurement equivalence across data collection modes.


  • Introduction to cognitive interviewing (CI)
  • Overview of the ISPOR ePRO Task Force Report
  • Study design for evaluating equivalence
  • Approaches to assessing equivalence
  • Developing the verbal probes to evaluate equivalence
  • Types of probes
  • A systematic approach to verbal probe development
  • Practical: Developing appropriate probes – A case study
  • Avoiding probing pitfalls
  • What is a bad and good interview?
  • Practical: Conducting a cognitive interview
  • Feedback and discussion
  • Interpreting the results of the CI
  • Logistics of the CI
  • Discussion
  • Q&A & Close

 Key outcomes

  • Select the appropriate study design to evaluate measurement equivalence
  • Apply a systemeatic approach in developing effective probes to evaluate measurement equivalernce across different modes
  • Appreciate the differences between a good and bad cognitive interview
  • Conduct an effective cognitive interview and avoid probing pitfuls

Who should attend

Those planning to conduct their first cognitive interview or would like to get a better understanding of how to evaluate measurement equivalence across different data collection modes.

To book Tel: 01367615052 or email: info@dhpresearch.com

An Introduction to Patient Discovery Interviews

An important aspect of the workshop is practicing and developing the skills involved in the Discovery Interview technique during interactive practical sessions in which participants carry out interviews with other participants.

Who should attend?

Those responsible for the commissioning or carrying out Discovery Interviews who wish to gain a clear and practical understanding of the key concepts, principles and application of the DI technique.

Key learning outcomes

Through a combination of presentations, interactive and practical sessions, delegates will gain greater insight into:

  • The nature of sampling for DI
  • Organisation of the DI spine
  • The necessary skills required to effectively carry out Discovery Interviews

Programme outline

  • Where does the Discovery Interview concept come from?
  • Developing interviewing skills – how can we get the best out of a semi-structured interview?
  • The concept of the patient journey – the ‘spine’ of the Discovery Interview
  • Ethical, Methodological and Practical aspects of the Discovery Interview (consent, sampling and confidentiality).
  • Developing interviewing skills – how can we sensitively deal with personal and potentially embarrassing issues

Take away

Participants will be able to take away a practical Discovery Interview ‘toolkit’ of documents and materials that can be

To book Tel: 01367615052 or email: info@dhpresearch.com

Cognitive Interviewing in the Development and Evaluation of Patient Reported Outcomes (PRO) Measures

Cognitive Interviewing has become a standard technique in the development and evaluation of patient reported outcome (PRO) measures and health survey questionnaires and is an essential component in establishing the validity of a questionnaire.

This one day course gives participants a thorough grounding in cognitive interviewing skills. The course also includes the different types of interviewing techniques, planning the interviews, conducting the interviews and analysis and reporting the findings. The course is a combination of taught and practice sessions.

Course Outline

  • Background and introduction to cognitive theory
  • Cognitive interviewing methods: Retrospective Verbal Probing and Think aloud
  • The sequencing and organising of the cognitive interview activities
  • Designing the cognitive interview probe sheets
  • Conducting the cognitive pre-interview and warm-up
  • Practicing the cognitive interview with feedback
  • Identifying problems in PRO items
  • Reporting findings and implementing changes

Who Should Attend?

This course has been developed specifically for those who:

  • need to plan a cognitive test for the first time or feel they need more understanding of the whole process
  • need to gain practical experience in cognitive interviewing techniques and data analysis
  • commission research and need to understand more about question pre-testing

Key Learning Outcomes

At the end of the course you will be able to:

  • Design and plan a cognitive interview taking account of the different interviewing techniques
  • Develop a sampling and recruitment strategy
  • Conduct a cognitive interview
  • Identify and report on problems with questionnaire items

To book Tel: 01367615052 or email: info@dhpresearch.com 


"It was a true pleasure to work with Dr Meadows on delivering this course. We attracted a wide range of participants, from local health and care service providers, commissioning teams and local Healthwatch. Dr Meadows conveyed the course material in a clear and engaging style which suited the pace of everyone in the room. The workshop sessions were particularly valuable  - as we worked on real life problems, we found the method really brought the statistics alive. Healthwatch Devon recommends DHP as a training partner and we look forward to more work together in the future.” "

Partnership Officer